Find out if your chosen items are currently in stock by selecting your size on the grid on each product page. You can see the dispatch timelines below the size grid when you select your size.
If your chosen item is in stock, we will dispatch your order within 3 days, however quite often it is the same day. We source items for orders from our Warehouse as well as our retail stores to give you the biggest range to select from, and we dispatch all items from your order together where possible.
If your chosen item is not in stock it is most likely already on order. We estimate dispatch for most items to be 7 - 14 days, however some brands can take up to 6 - 8 weeks as they are often manufactured on request. We rely on our suppliers to provide accurate delivery times and on rare occasions these delivery times are not met. We always endeavour to inform you of any delays as soon as we can.
If your size is not displaying, this usually means the item is not made in your size or it has sold out and we no longer stock this style.
No hidden costs - we do not penalise you for bigger orders, the extra postage cost is on us. You know exactly how much the shipping cost will be because we charge flat rate delivery for postage within Australia. Because our system is fully automated, payment is deducted upon placement of your order. If you prefer to make your payment upon dispatch, please call us on 1300 4 BRAVA and we will happily process a phone order for you.
$9.95 Express postage for all online orders under $50 within Australia.
FREE Express postage for all online orders over $50 within Australia.
We will aim to dispatch your order within 3 days on receipt of your order provided that the stock is available in our store. Your delivery will be made via the Australia Post eParcel service, which is fast, safe and trackable. Delivery within Australia is guaranteed on the next day, within the Express Post networks and lodgement requirements. In the unlikely event of the parcel being lost within the Australia Post system, we will re-send your order at no extra cost to you and replace lost items free of charge.
If you prefer to collect your order from one of our stores, you can select your preferred pick-up location during checkout. Please note that this delivery option may take up to 3 business days for in-stock items, and displayed delivery times still apply for other items. We will send you a message to let you know when your order is ready to be collected.
Your order will be sent via Registered International Air Mail. Please note: Due to Covid-19, Australia Post are reporting significant delays with international services. Please visit Australia Post for the most up to date information regarding availability of shipping to your country.
|Destination Tracking||Shipping Method||Cost AUS$||Approx. Delivery||Signature|
|New Zealand||Registered International Air Mail||$10.00||4-10 days||Yes|
|Asia/Pacific||Registered International Air Mail||$20.00||5-14 days||Yes|
|Canada||Registered International Air Mail||$22.50||3-10 days||Yes|
|USA||Registered International Air Mail||$22.50||3-10 days||Yes|
|Rest of World||Registered International Air Mail||$22.50||5-14 days||Yes|
Brava is not responsible for international deliveries which cannot be traced, and we will not issue a replacement or a refund in the event the parcel is lost. We strongly recommend you select a 'signed for' or 'trackable' method to be confident about delivery. As we are reliant on external delivery networks we cannot guarantee delivery timescales, however we have provided a cost and an estimate of how long your delivery may take. Please note we are unable to offer partial dispatch on international orders, we will ship your order when all items are available.
International shipping may incur local import taxes and duties on goods entering the destination country. Customers are liable for any such customs charges that may be applicable.
Please note: Delivery times can never be guaranteed. Should you require an order urgently, we will be happy to quote you on a per order basis. Please contact us for a quote.