Jobs at Brava Lingerie

Jobs at Brava

Since 2006, Brava has been dedicated to dramatically improving the shopping experience for women who are D cup and up. Discover more about Who We Are and The Brava Way. If you're interested in joining our team of friendly and passionate women we'd love to hear from you.

Brava Lingerie is a forward thinking, established, family owned and operated business with strong values and we believe our team is the key to our success. As Australia's leading lingerie specialist for D cup and up, we focus on personal communication and one-on-one attention. The global iconic brands we select are created for women who love comfort, support and beautiful fabrics in a range of styles dedicated to their body shape.

What’s important to the Brava team is that you are warm, kind and compassionate towards one another and care about our customers.



25 October 2021

Online Customer Service Team Member - Cheltenham, VIC

The role

We're seeking an Online Customer Service representative to join the team at Brava Head Office in Cheltenham, Victoria. The successful applicant will be trained to manage customer relationships and strive to provide Customer Service excellence. The team is focused on meeting the customers’ needs and inspiring confident buying decisions. Ensure effective communication and online processes are followed and communication for online orders are managed effectively. Respond to the needs of the customer via email, phone, live chat and facebook. Excellent technology ability and experience in Shopify and Excel is an advantage. An understanding of bra sizing and fitting knowledge will also be highly regarded.

Duties and responsibilities

  • Deliver exemplary customer service
  • Demonstrate enthusiasm in driving sales and profitability
  • Uphold the image of the brand and demonstrate a passion for our product

Culture and benefits

  • Generous discounts
  • Genuine opportunities to grow
  • Close to public transport
  • Easily accessible location
  • A friendly and supportive team environment

How to apply

If this position sounds like your dream job, and you have the required experience to be successful, we would love to hear from you! Please include a resume and a letter of application to help us to understand why you want to be part of this very special team. Apply via email to Lin at lin@bravalingerie.com.au.

 

Future positions will be advertised via LinkedIn; connect with us on LinkedIn to be the first to know when any positions become available.