Shipping

 

  • Majority of in-stock items are dispatched within 48hrs
  • Flat rate of $9.95 for standard shipping. Express flat rate $14.95. NZ $15 AUD. International $25 AUD.
  • FREE POSTAGE (Orders over $150)
  • Store pick up at 5 Locations (Please wait for the confirmation from us)
  • Full transparency on shipping times (Before you add to your cart)
  • We only use reusable and compostable satchels

 

Read more here https://www.bravalingerie.com.au/pages/delivery

 

 

Returns

 

Important: Wear your bra at home with the tags attached for 30 minutes to ensure fit and comfort before removing tags.

 

  • All items must be in original condition with tags attached.
  • No full exchanges or credits provided for bras once worn for longer than 30 minutes.
  • Briefs or Swim briefs need to be tried on over your own underwear for hygiene reasons with tags on.
  • Hosiery may not be returned.
  • No returns on Clearance Items.

 

Online Returns

In Store Returns

  • 30 day returns from day of dispatch.
  • Refund, Store Credit or Exchange.
  • 30 day returns from day of purchase.
  • Exchanges & Store Credit only (No Refunds)

 

Contact us ASAP if you are unable to return your item within 30 days of purchase. We will work together to find a solution and make notes on your order. 

 

For more info or to submit a return request, visit https://www.bravalingerie.com.au/pages/returns